Returns
We can arrange returns/replacement for the following reasons
- The products you received do not match your order.
- Received defective products.
- Products damaged during transit.
- Shipment lost during transit.
You can request returns at hey@rodanotes.com.
- We accept returns requests within seven days from the delivery date.
- We will then check with our delivery partner for reverse pick-up. If possible, we will arrange a return pick-up. In case if your pin code is not serviceable for a return pick-up, you’ll need to return the product to us at your own expense.
- Ensure the products for return are in original unused condition in its package.
- We will send out the replacement once we inspect the returned product.
All refunds are processed to the original payment method.